Returns & Exchanges
Last updated 9 November 2026
30-day returns
You may return unworn items in their original condition and packaging within 30 days of delivery for a full refund to the original payment method.
How to return
Contact client services with your order number and we will arrange a collection. Refunds are processed within 5 business days of the return reaching us.
Exceptions
For hygiene reasons, underwear and personalised items cannot be returned unless faulty.
This is template text supplied with the LUXMANTLE platform. Review it with your legal adviser before trading.